Introduction
Welcome to the website of Lexington Water Damage Pros. By accessing or using our website located at https://lexingtonwaterdamagepros.com/ or by engaging our services, you agree to comply with and be bound by the following terms and conditions. If you do not agree to these terms, you should refrain from using our services and website.
Definitions
In these Terms and Conditions:
- “We,” “us,” “our” refers to Lexington Water Damage Pros.
- “You” refers to the user or client accessing our website or utilizing our services.
- “Services” refers to water damage restoration, fire damage restoration, mold remediation, and any other services provided by Lexington Water Damage Pros.
Use of the Website
Eligibility
You must be at least 18 years old to access and use our website or services. By using our website, you confirm that you are of legal age and have the capacity to form legally binding contracts.
Prohibited Activities
While using our website, you agree not to:
- Engage in any unlawful or fraudulent activity.
- Attempt to interfere with the functionality of the website, including but not limited to hacking, viruses, or spamming.
- Use automated systems, such as bots or scrapers, to extract data from the website.
- Reproduce, duplicate, or sell any part of the website without our prior written consent.
Intellectual Property
All content on this website, including text, images, logos, and any other materials, are the property of Lexington Water Damage Pros or our licensors. You are not permitted to copy, distribute, or reproduce any content without our express written permission.
Services
Service Agreement
When you engage Lexington Water Damage Pros for any of our services, including water damage restoration, mold remediation, or fire damage restoration, you agree to the following terms:
- Estimate: We will provide you with an estimate of the services required. This estimate is not binding and may vary depending on the actual scope of the work.
- Scope of Work: The services we provide will be outlined in a service agreement, which you must sign before we commence work.
- Payment: You agree to pay for the services as detailed in the service agreement.
Limitation of Liability
While we take every reasonable precaution to provide the best possible service, Lexington Water Damage Pros shall not be held responsible for:
- Any indirect or consequential losses arising from the use of our services.
- Delays caused by events outside our control, such as extreme weather conditions, supplier issues, or other unforeseeable events.
- Damage to property that is pre-existing or exacerbated by uncontrollable factors during the restoration process.
Payment Terms
Deposit and Fees
A deposit may be required to begin the work, as specified in the service agreement. Full payment must be made upon completion of the work unless otherwise agreed upon in writing.
Payment Methods
We accept payments via credit card, bank transfer, and check. All payments must be made in U.S. dollars.
Late Payments
If payment is not made on time, we reserve the right to charge a late fee. Continued failure to settle your account may result in the use of a debt collection service, with any additional costs being passed on to you.
Cancellations and Refunds
Service Cancellation
You may cancel your service agreement with us at any time, but you will be liable for any costs incurred up to the point of cancellation.
Refund Policy
Refunds are only issued for services not performed or if we fail to meet the agreed scope of work. Any refunds will be processed within 30 days of approval and will be made via the original payment method.
Warranties and Disclaimers
No Warranty for Website
The content provided on our website is for general information purposes only and is not intended as professional advice. We make no warranties regarding the accuracy, completeness, or reliability of the information provided.
No Guarantee of Results
While we strive to achieve the best possible outcome for every project, we cannot guarantee specific results. You understand that the results of water damage restoration, mold remediation, or fire damage restoration can vary depending on the extent of the damage and other external factors.
Privacy Policy
Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our services, you consent to the terms of our Privacy Policy. For further information, please visit the Privacy Policy page on our website.
Third-Party Links
External Websites
Our website may contain links to third-party websites for your convenience. These links do not imply endorsement or responsibility for the content of the linked sites. You access these third-party websites at your own risk.
External Services
We may use third-party service providers for certain services such as payment processing, data hosting, or customer support. These providers are subject to their own terms and conditions, and you agree to be bound by them when using such services through our website.
Limitation of Liability
General Liability
To the fullest extent permitted by law, Lexington Water Damage Pros shall not be held liable for any direct, indirect, incidental, or consequential damages arising from your use of our services or website.
Force Majeure
We shall not be held responsible for any failure to perform our obligations due to events beyond our control, including but not limited to natural disasters, power outages, internet failures, or governmental actions.
Indemnification
You agree to indemnify and hold harmless Lexington Water Damage Pros, its employees, contractors, and affiliates from any claims, liabilities, damages, and expenses (including legal fees) arising from your breach of these Terms and Conditions or your misuse of our services or website.
Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Kentucky, without regard to its conflict of laws principles. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Lexington, Kentucky.
Changes to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and the date of the last revision will be indicated at the bottom of the page. By continuing to use our website or services after changes are made, you agree to be bound by the updated terms.
Termination
We reserve the right to terminate or suspend your access to our website or services at any time, without prior notice, if you breach these Terms and Conditions or engage in illegal or harmful activities.
Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Lexington Water Damage Pros
426 Chair Ave, Lexington, KY 40508, United States
https://lexingtonwaterdamagepros.com/
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